New Connection

We will now provide you with instructions on how to obtain a new MEPCO electricity connection if you’re seeking one. For the new MEPCO electricity connection application, you can apply online or in person at the nearest office.

First of all, make sure to choose the MEPCO company from the dropdown list, then choose the type of electricity connection. Fill out all the fields carefully, upload scanned copies of related documents and apply for a new connection.

New Connection

Documents Required For New Connection 

When submitting the online application form for new connection, you need to gather the following documents:

Ownership Evidence Letter 

This verifies that you are the owner of the premises for which you are applying for a new electricity connection. 

Sworn Statement 

This statement confirms that no connection is present on premises. 

Payment of Outstanding Dues 

If there are any outstanding dues related to the previous connection, then it is important to pay before applying for a new connection. 

Certificate of No Objection 

This confirms that there is no objection to installing a new connection. 

Attested CNIC Copies

You also need to attach attested copies of your CNIC along with two witnesses. 

New Connection Procedure 

The following is the step-by-step guide of applying the new connection.

  • Fill the online application form here. 
  • Carefully upload scanned copies of the following documents:
  • Proof of ownership.
  • Undertaking by the applicant.
  • power of attorney when there are many owners.
  • If the applicant is a renter, a No Objection Certificate (NOC) is required.
  • Attested copy of applicant’s CNIC.
  • For single-phase connections, two witness attested copies of their CNICs are not required.
  • a properly signed copy of the relevant tariff on behalf of the customer.
  • After uploading the document, submit the application form. 
  • As evidence, get a printed copy of the application form. 
  • Attach a copy of all the uploaded documents with the printed application form.
  • Send the printed application form with the copy of the required documents to the concerned bank.
  • After the verification of documents, you will receive demand notice. 
  • The demand notice must then be paid to the specified bank.
  • Submit paid demand notice in the designated bank. 
  • After payment verification of the demand notice, the new electricity connection will be installed. 

If you have applied for the new connection and you want to check the status of your application, simply you can visit the nearest office or call the helpline. If you want the MEPCO electricity bill for a new connection, you can check it here.  

Estimated Time For New Connection 

The time required for a new connection generally depends on the category of connection. According to the load there are 3 main categories of MEPCO electricity new connections. 

Category – 1 (Up to 15 kW)

To get a category-1 connection, here are some steps with estimated number of days: 

Sr#Steps Days 
1.You will fill the application form with related documents and submit it to the nearest office, and receive the receipt from the representative. As per submission date, the office will set up a seniority register and applicants will get access to it. 1
2.For a new connection, the representative will visit the place where you want to install a new meter. If it is not possible, then a representative will inform you.  3
3.If it is possible, then the office will generate an estimated cost of new connection. 2
4.The office will send out a demand notice following the cost estimation.2
5.Applicants will deposit the demand notice fee to the designated band, then submit a copy of paid demand notice to the related MEPCO office. 2
6.Applicant will submit the wiring test report and the office will verify it. 3
7.The office will prepare the priority list of the applicants as per the fee submission date. 1
8.The office will issue an order for a new  connection.3
9.The office will then contact store to get new connection items including wire, meter and installation kit etc. 3
10.The store will provide required items to the office that are used for new connections.  5
11.The manager of operations will install a new connection meter after receiving connection items. 5
TOTAL EXPECTED DAYS                                                                                                  30

Category – 2 (16 to 70 kW / 400 volts)

The connection process of category-2 is almost the same as category-1, but it can take 44 days to complete category-2 connection. 

Category – 3 (71 to 500 kW / 400 volts)

Just like category-1 and 2, there are the same steps for the category-3 connection. For this category, the time from the date of application submission and meter placement is up to 73 days.